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Services

Virtual Medical Assistant

for Healthcare
Providers

Smart, remote support designed to lighten your administrative load, improve patient interactions, and streamline daily operations.
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Extend Your Team with Expert Virtual Medical Assistants

Enhance Patient Care & Operational Efficiency Without Hiring Overhead

Our Virtual Medical Assistant (VMA) service empowers your practice with trained healthcare professionals who provide remote support for administrative and clinical tasks. Whether it's managing patient communications, handling appointment scheduling, or assisting with medical documentation, our VMAs integrate seamlessly into your workflow.

At Frontage MD, we help reduce staff burnout, lower operational costs, and keep your front desk running smoothly, so you can focus on what matters most: patient care.

Smarter Support with Virtual Medical Assistance

On-Demand Medical Help That Keeps Your Practice Running Smoothly

Today’s healthcare practices need flexible support without sacrificing quality. Frontage MD’s Virtual Medical Assistants provide just that—skilled, remote professionals trained to handle daily operations like EHR management, patient follow-ups, insurance coordination, and more. Backed by healthcare experience and confidentiality standards, our VMAs become a reliable extension of your in-house team—boosting efficiency, responsiveness, and the patient experience.

Our Virtual Medical Assistant Services

At Frontage MD, our Virtual Medical Assistant services provide reliable, remote support to keep your practice running smoothly. Whether it's managing patient communications, handling administrative workflows, or supporting clinical documentation, our trained professionals integrate seamlessly with your team. With flexible, cost-effective assistance, you can improve staff productivity, reduce burnout, and enhance the overall patient experience.

Patient Appointment Scheduling

Ensure every patient gets the attention they deserve with seamless scheduling support. Our Virtual Medical Assistants handle appointment bookings, confirmations, reminders, and follow-ups—freeing up your in-house staff and reducing no-show rates.

Medical Documentation & EHR Management

Maintain accurate and up-to-date patient records with ease. Our VMAs assist with charting, transcription, data entry, and navigating electronic health records (EHR) systems—ensuring your documentation is thorough, timely, and compliant.

Insurance Verification & Pre-Authorization

Avoid billing delays and claim denials by verifying insurance details ahead of appointments. Our virtual assistants manage pre-authorizations and eligibility checks, helping your practice stay proactive and financially secure.

Patient Communication & Support

Improve patient satisfaction with prompt, professional communication. Our VMAs handle phone calls, emails, and portal messages—answering questions, sharing instructions, and ensuring your patients feel heard and cared for at every step.

Administrative Support & Task Management

Let your clinical team focus on care while we manage the back office. From managing referrals and sending lab results to handling form submissions and organizing workflows, our virtual assistants help your practice run like clockwork.

Our Values

We believe in building lasting
partnerships through our core values
Innovation
We leverage the latest technology to provide cutting-edge solutions that keep your practice ahead of the curve.

Integrity
We uphold the highest ethical standards in all our services, ensuring transparency and trust.

Excellence
We are committed to delivering superior services that exceed your expectations.

Efficiency
Our solutions are designed to streamline your operations, saving you time and resources.
Collaboration
We work closely with you to understand your unique needs and develop customized strategies that deliver results.

Our Services

Solutions That Transform Healthcare
Practices

Empowering healthcare providers with services that deliver real impact. Our expertise in digital marketing,
revenue cycle management, and virtual medical assistance is designed to optimize your practice,
enhance patient connections, and drive sustainable growth in a competitive digital landscape.

Digital Marketing

Expand your practice's online presence
with targeted strategies designed to
attract and retain patients.
Learn More

Revenue Cycle Management

Optimize your financial performance with our comprehensive revenue cycle management solutions.
Learn More

Virtual Medical Assistance

Enhance patient care and operational efficiency with our virtual medical assistance services.
Learn More
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Customer Feedback ?

What do our customers
say?

Hear from healthcare providers who have transformed their practices with Frontage MD.
From improving patient engagement to optimizing operations,
our tailored solutions are driving real result
 and lasting partnerships.

Dr. Sarah Williams

Family Practice Owner

“Frontage MD’s RCM service has been a game-changer for our practice. We’ve seen a significant reduction in claim denials and faster reimbursements. Their team handles everything with precision, allowing us to focus more on patient care and less on paperwork.

Mark Johnson

Clinic Manager, Wellness Group

The VMA service from Frontage MD has transformed how we manage patient communications. Our assistants are responsive, efficient, and truly an extension of our team. They’ve helped us stay organized, improving patient satisfaction and office productivity.

Dr. Emily Chen

Pediatrician

As a solo practitioner, I struggled to keep up with the administrative side of the practice while delivering quality care. Frontage MD’s Virtual Medical Assistants handle everything from scheduling to documentation, allowing me to focus entirely on my patients.

Dr. Robert Lee

Orthopedic Surgeon

Partnering with Frontage MD was the best decision for my practice. Their Revenue Cycle Management service helped streamline our billing, cut down on errors, and improve cash flow. The team is professional, and the results speak for themselves.

FAQ’S

Have Questions? We’ve Got Answers

We understand that navigating digital solutions for your
healthcare practice can be complex.
What types of healthcare providers do you work with?
We work with a wide range of healthcare providers, including private practices, specialty clinics, and group practices. Whether you’re a solo practitioner or a multi-location clinic, our solutions are tailored to fit your needs.
Our Revenue Cycle Management services streamline your billing and claims processes, reduce denials, and accelerate reimbursements. We help you capture every dollar you earn while reducing administrative burden.
Yes, all our Virtual Medical Assistants follow strict confidentiality and data security protocols, including HIPAA compliance, to protect your patient information and maintain trust.
We offer a personalized, tech-driven approach that combines deep industry expertise with tailored solutions in digital marketing, revenue management, and virtual assistance. Our focus is on helping practices grow sustainably in today’s digital-first healthcare environment.

Getting started is simple. Just reach out via our contact form or schedule a consultation. We’ll assess your practice’s needs and recommend the best solutions to help you optimize operations and achieve measurable results.

Contact us?

Let’s Connect — 

We’re Here to Support
Your Practice

Whether you have questions about our services, need assistance with your practice’s digital transformation, or are ready to take your operations to the next level, the Frontage MD team is here for you.

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